Community Trigger Appeals

What is the Community Trigger?

The community trigger is described at section 104 of the Anti-Social Behaviour Crime and Policing Act 2014.

The Community Trigger gives victims of anti-social behaviour the right to request a review of their case, if their concerns have not been dealt with, or acted upon, and organisations have been unable to resolve the serious persistent, or targeted, anti-social behaviour successfully.

If you haven’t already reported the anti-social behaviour, you should report it to the appropriate organisation.  For more information, use the how to report anti-social behaviour tool.

The Community Trigger is also known as an Anti-Social Behaviour Case Review.  The aim of the review is to see whether anything else can be done and possibly find solutions that may not have been considered before.

In Derbyshire, the Community Trigger process is managed by the local council on behalf of the other organisations that will be involved in the review, such as the police, local health teams and housing providers.

Please note, concerns about individual officers, or services, should continue to be directed to the relevant organisation’s complaints procedure and/or the Ombudsman or the Independent Office for Police Conduct (IOPC).

How to make a Community Trigger Application?

You can use the Community Trigger if you have reported three or more related incidents of anti-social behaviour, within the last six months.

It doesn’t matter who the anti-social behaviour has been reported to (the council, the police or your landlord), please use the Community Trigger Application Form on the relevant website for the appropriate authority.

You can apply for the Community Trigger on behalf of someone else, but you must provide their consent, with the application form.

A detailed explanation of the threshold for the Community Trigger is contained within the Guidance Notes for the Community Trigger Application Form.

Amber Valley 
Derby City 
Derbyshire Dales 
High Peak   
North East Derbyshire 
South Derbyshire               

When should the Community Trigger not be used?

If you haven’t already reported the anti-social behaviour, you should report it to the appropriate organisation.  For more information, use the how to report anti-social behaviour tool.

The Community Trigger is not intended to be an alternative to the relevant organisation’s complaints procedure, which is designed to deal with complaints about individual officers, or services. 

The complaints procedure is appropriate for concerns such as:-

  • where staff have been rude or disrespectful to you.
  • where staff have given inaccurate or misleading information.
  • where staff have promised things, such as telephone calls or meetings, and have not delivered on these.
  • where the organisation has failed to follow their policy and/or procedure.

How to Lodge an Appeal?

The Police and Crime Commissioner for Derbyshire in consultation with local Councils, Clinical Commissioning Groups, Social Housing Providers and the Police have agreed to be the route of appeal for community trigger cases. Please see the Community Trigger Appeals document which outlines the full community trigger appeals process. This document explains the process of how to make a community trigger appeal.

A Memorandum of Understanding (MoU) has been agreed upon between the Police and Crime Commissioner and the relevant partners involved in the appeals process. This MoU outlines what both parties agree to in relation to handling community trigger appeals. View a signed copy of this MoU.

If you would like to lodge an appeal please use the Community Trigger Appeal Form.

Community Trigger statistics 2021/22

 AVBolCfieldDerby CityD DalesEreHigh PeakNE D’shireS D’shire
The number of applications for ASB Case Reviews220002370
The number of applications for ASB Case Reviews that did not meet the threshold200001340
The number of ASB Case Reviews conducted020001020
The number of ASB Case Reviews that resulted in recommendations being made020001020
The number of Community Trigger appeals received000000000
PLEASE NOTE: With the exception of legally required data and historic financial records, the majority of the information on the Derbyshire OPCC website covers information, news and events for the current Commissioner only. For access to news articles and information covering the previous Commissioners please contact the OPCC team.
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