Help and Support

Commissioning Services Locally

The Police and Crime Commissioner for Derbyshire has commissioned a range of support services for victims of crime who reside in the county. These CORE services include support for general victims, young people, domestic abuse victims, and serious sexual assault victims. In addition to these services, there is also dedicated support for victims of Child Sexual Exploitation (CSE) and a restorative justice support service.

Below there is a brief description of each of these commissioned services along with the contact details.

Here you can find Derbyshire’s Commissioning Strategy.

Derbyshire Victim Services – Remedi

This service is the overarching service for all victims of crime. Anyone who is a victim of crime or anti-social behaviour (including hate crime) is entitled to this service.
Call: 0800 612 6505
Email: support@derbyshirecore.org

City High Risk Domestic Abuse (IDVA) – Glow

Provides trained Independent Domestic Abuse Advisors to high risk domestic abuse victims in Derby City who are being supported through the MARAC (multi-agency risk assessment process).
Call: 0133 2985 111

County High Risk Domestic Abuse (IDVA) – Glow

Provides trained Independent Domestic Abuse Advisors to high risk domestic abuse victims in Derbyshire who are being supported through the MARAC (multi-agency risk assessment process).
Call: 0133 2985 111

City Standard/Medium Risk Domestic Abuse – Refuge

Provides community outreach, practical, emotional and legal help to standard victims of domestic abuse. There is also safehouse accommodation.
Call: 0800 085 3481
Email: helpline@refuge.org.uk

Standard/Medium Risk Domestic Abuse – County Consortium (Crossroads Derbyshire, Derbyshire WISH and The Elm Foundation

Provides community outreach, practical, emotional and legal help to standard victims of domestic abuse. There is also safehouse accommodation and bespoke services for children.
Call: 0800 0198 668

Restorative Justice Services – Remedi

Restorative justice enables victims to meet or communicate with their offender to explain the real impact of the crime they have committed and to ask questions important to them. It helps to repair the damage caused by criminality and puts the needs of the victim first.
Call: 0300 122 7553
Email: rj@remediuk.org

Got Your Back – Remedi

This service is a dedicated service for under 18 year- old victims of all crime and anti-social behaviour.
Call: 0800 612 6505
Email: support@derbyshirecore.org

Derbyshire CARES (Children at Risk of Exploitation) – Catch 22

Provides a range of services in the City and County for children at risk of exploitation at various risk levels.
Call: 07714614536
Email: DerbyshireCARES@catch-22.org.uk

CHISVA – Children’s Independent Sexual Violence Advisor – SV2

Independent Sexual Violence Advisor service for children. Provides practical and emotional support to children who have been raped or sexually assaulted and supports them and their families through the Criminal Justice process.
Call: 01773 746 115
Email: help@sv2.org.uk

Adult Sexual Assault Referral Centre (SARC) – NHSE/SV2

Provides forensic, medical and other health-related support to victims of sexual assault and rape including crisis workers.
Call: 01773 746 115

Paediatric Sexual Assault Referral Centre (SARC) – Nottingham University Hospital

Provides forensic, medical and other health-related support to child victims of sexual assault and rape.
Call: 0800 183 0023

The CORE website

The CORE website has been designed as an online tool helping to connect vulnerable people to a wealth of local and national organisations that can provide assistance. It also provides information about how to report a crime to Derbyshire Constabulary, Crimestoppers and Fearless. It was launched on 15th December 2015 and funded by the PCC’s office.

Victims’ information service

A nationwide service has been set up by the Ministry of Justice (MoJ) to ensure victims can easily find local and nearby support, with information about the services available in their area.

Code of practice 2015

From the Revised Code of Practice for victims of crime, all Police and Crime Commissioners now have a legal duty to consult with victims in setting the policing priorities in their area, ensuring victims needs are identified and met. The PCC for Derbyshire is dedicated to meet this requirement and help victims and witnesses receive the support they need within Derbyshire to enable them to cope and recover.

PLEASE NOTE: With the exception of legally required data and historic financial records, the majority of the information on the Derbyshire OPCC website covers information, news and events for the current Commissioner only. For access to news articles and information covering the previous Commissioners please contact the OPCC team.
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