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Complaints

The Police, under the direction of the Chief Constable, have operational independence and are accountable to the law for the exercise of police powers. However, the Chief Constable is also accountable to the Police and Crime Commissioner for the delivery of efficient and effective policing, management of resources and expenditure, and ultimately the delivery of policing in Derbyshire.

The Police and Crime Commissioner (PCC) is responsible for holding the Chief Constable of Derbyshire Constabulary to account for how policing services are delivered. The PCC is also responsible (as the ‘appropriate authority’) for any complaints, conduct matters, or Death or Serious Injury matters involving the Chief Constable (or any acting Chief Constable) of Derbyshire Constabulary.

The PCC is also responsible for handling complaints against the personal conduct of the Chief Constable. This includes acts, omissions, statements and decisions by the Chief Constable.

Expectations about the behaviour of the Chief Constable are set out in the Standards of Professional Behaviour.

These expectations include requirements to:

  • Act with Honesty and Integrity
  • Treat members of the public and their colleagues with Respect and Courtesy
  • Not abuse powers and authority
  • Act with fairness and impartiality
  • Act in a manner that does not discredit or undermine public confidence in the police service

 

Complaints against Police Officers and Police Staff below the rank of Chief Constable

If you wish to make a complaint against the personal conduct of a police officer below the rank of Chief Constable or a member of Police staff, then you can do this in a variety of ways:

  • Online - Click here
  • Phone - 101
  • Visit your local Police Station

Or write to:

Organisational, Learning, Culture and Ethics Department
Derbyshire Constabulary
Butterley Hall
Ripley
Derbyshire
DE5 3RS

 

Complaints against the Chief Constable

The PCC acts as the disciplinary body (appropriate authority) for the Chief Constable and the arrangements for dealing with complaints against the personal conduct of a Chief Constable are statutory, as set out within the Police Reform Act 2002.

If you wish to make a complaint about the personal conduct of the Chief Constable for not meeting the Standards of Professional Behaviour then you can do this in a variety of ways:

Or write to:

The Police and Crime Commissioner
Office of the Police and Crime Commissioner
Butterley Hall
Ripley
Derbyshire
DE5 3RS
 

N.B. The PCC only deals with purely conduct-related complaints about the Chief Constable and not complaints about operational decisions or policing policies.  

 

What happens after a complaint is made against the Chief Constable?

We aim to make a recording decision and reply to you within 10 working days. You have the right to appeal to the IOPC if you disagree with our decision not to officially record your complaint. 

We will decide whether the complaint can be locally resolved with you or if criminal or misconduct proceedings require formal investigation.

We will also determine whether any action should be taken and whether disciplinary proceedings should be brought if the complaint is against the current Chief Constable. This is not required for a Chief Constable who is no longer serving in the Derbyshire Constabulary, although criminal proceeding could be brought if appropriate.

 

 
 
 
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