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New arrangements to support victims of crime amid the Coronavirus outbreak

Derbyshire Police and Crime Commissioner Hardyal Dhindsa today reassured victims of crime that vital support services will continue to be available throughout the Coronavirus emergency. 

All victims’ services across Derbyshire are currently working to offer a safe and effective source of help for those who need it including those offering specialist advice and support for victims and survivors of domestic abuse and their families.

Due to new stringent public health regulations, all direct contact and face-to-face support in people’s homes and community settings have been suspended, alongside most drop-in centres, however advice lines and websites are continuing to operate as usual.

Derbyshire Victims Services and other specialist support providers are delivering their usual phone-based counselling services and where appropriate, face-to-face appointments are being arranged via Skype and video-links.

People can also find out about available support services on the CORE website (www.core-derbyshire.co.uk) which connects vulnerable people to a wealth of local and national organisations that can provide assistance.

Mr Dhindsa said: “We are doing everything possible to provide critical support and advice to those who need it most throughout this health crisis. With the situation changing quickly, services may need to change, however every attempt will be made to redirect support from another agency and importantly we are still accepting new referrals.

“COVID-19 is impacting all our communities but I understand the additional anxiety and fear this brings to victims of crime, particularly those affected by domestic violence. I would like to take this opportunity to reassure you and your family that we are still here and ready to support you and that our services are still open as usual, despite being delivered differently.

“This is a challenging time but please bear with us. In an emergency, where you or a family member is in immediate danger, you should always contact the police dialling 999.”



For help and support contact:

General Victim and Youth Services
For support please call: 0800 612 6505

Restorative Justice Services
For support please call: 0300 122 7553

Child Sexual Exploitation Services
For support please email Catch22CRE@catch-22.org.uk or call: 07834341566

Domestic Abuse Services
If you live in Derby city please call: 0800 085 3481
If you in the County Council area of Derbyshire please call: 08000 198 668

Rape and Sexual Violence Services
For support please call: 01773 746 115

The CORE website has been designed as an online tool helping to connect vulnerable people to a wealth of local and national organisations that can provide assistance.


Media Enquiries:   Sallie Blair - 07702 541401



Posted on Saturday 28th March 2020
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