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Victims asked for their views of new virtual one-stop shop

CORE with Alan Charles

Alan Charles and the new CORE website for victims of crime.

A new website providing a “one-stop shop” of help and support for victims of crime and antisocial behaviour in Derbyshire has gone 'live'.

The CORE website, which launched this week, has been designed as an online tool of information connecting victims of crime to a wealth of local and national organisations that can assist them in the recovery process.

The project is part of Derbyshire Police and Crime Commissioner Alan Charles’ goal to improve the response to victims of criminality, including the most vulnerable in society, and ensure help is accessible as and when it is needed. 

A host of agencies have been involved in the design process including victim services, the police, local authorities, the fire and rescue service, health services, voluntary sector organisations and specialist support groups.

CORE not only provides useful information and service details but also offers a search facility enabling users to identify sources of help for a variety of crime types and social issues. This is in recognition of the importance of providing bespoke help services tailored to individual need and experience.

Announcing the new website, Commissioner Charles said: “The birth of CORE is part of a radically different approach to the way victims’ services are delivered in Derbyshire which prioritises recovery and support above everything else.   

“I’m determined to make it easier for survivors of crime to access the help they need quickly and easily as well as safely. Many victims of crime including those of domestic abuse or honour-based violence are too frightened to seek help through the usual police channels and it’s important that we provide a facility that gives them the confidence to reach out to the support they need. For this purpose, the website provides visitors with the opportunity to report a crime to Derbyshire Constabulary, Crimestoppers and crime advice charity Fearless in a way that feels comfortable to them.

 “Equally, some people aren’t sure whether they’ve been a victim of crime or not and the website provides a host of useful definitions to help them make that decision. 

“I’m really pleased to be launching a facility that truly reflects what victims have told us they want through our engagement work.”

Feedback request

The Commissioner is asking for help to shape further development.  “This is the first stage,” he explained.  “I’m hoping that people visiting the site will give us their views to help us develop it further.  I hope that it is easy to navigate, contains all the information that they seek and meets their needs, but user-feedback is the best way to make sure.  I would appeal for victims of crime to visit the site and tell us what they think – their views could ease the process for another victim of crime.”

To access the website, visit: http://www.core-derbyshire.co.uk  where there is a feedback form.

Ends

Media Enquiries:  Sallie Blair 01283 821012

 

Posted on Friday 5th February 2016
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